Due to the nature of PDF downloads, we do not offer refunds on digital purchases.
TERMS OF SERVICE
All of our patterns are sent electronically, as PDF digital downloads. After you have completed your purchase, you will receive an email containing a unique URL to download your pattern to your computer. Please make sure to download your patterns in to your computer as soon as possible. We do not store your file for you.
Our patterns are protected by international copyright laws and are intended for personal use only. No portion of these patterns may be reproduced without written permission from ARNE & CARLOS. Photocopying or emailing copies of our patterns to others is a violation of copyright law. Other uses, such as selling completed items made from our designs is not allowed without written permission from ARNE & CARLOS. All rights reserved. Copyright © 2019 ARNE & CARLOS